{"xsrfToken":"08b087784e6aaa2aa809823a26fe0970709ec73c_lout","branding":{"id":"11","key":"hic","name":"Happinest Internal Communications","portalBaseUrl":"/servicedesk/customer/portal/11"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/ca3d835a-7faa-48c3-857d-c69bff43508f/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlMjNlYzE4My1jOTAyLTRjYjMtOGZmZC02Zjg1ZTUxYWUyMjEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmNhM2Q4MzVhLTdmYWEtNDhjMy04NTdkLWM2OWJmZjQzNTA4ZiI6WyJyZWFkIl19LCJleHAiOjE3NDc3OTUwNjEsIm5iZiI6MTc0Nzc5NDQ2MX0.v0a9ETcT-Gr2ZRRYJjl2nyPBCCj-z7LebJqusc_MWkc&client=e23ec183-c902-4cb3-8ffd-6f85e51ae221&mode=fit","logoId":"ca3d835a-7faa-48c3-857d-c69bff43508f","isLogoAvailable":true,"helpCenterTitle":"Happinest Business Support Requests","sharedPortalName":"Happinest Business Support","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Happinest Business Support Requests","sharedPortalName":"Happinest Business Support","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#538374","helpCenterTitleColor":"#ffffff","useDefaultBanner":false,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"11","key":"hic","projectId":10011,"serviceDeskId":11,"name":"Happinest Internal Communications","description":"<p>Use this request category for requesting bulk communication from our corporate office</p>","portalBaseUrl":"/servicedesk/customer/portal/11","reqTypes":[{"id":"41","name":"Request a Communication","descriptionHtml":"","callToAction":"Request a Communication","introHtml":"<p>Submit a request or report a problem.</p>","icon":10492,"iconUrl":"https://happinest.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10492","groups":[15],"key":""}],"reqGroups":[{"id":15,"name":"General"}],"orderMapping":{"15":[41,231]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"fb86db94-8d4d-3a49-bad7-28241ca15dc3","appLinkName":"System Confluence","appLinkUrl":"https://happinest.atlassian.net/wiki","spaceKey":"HIC","spaceName":"Happinest Internal Communication","spaceUrl":"https://happinest.atlassian.net/wiki/spaces/HIC","isServer":false},"labels":[],"projectKey":"HIC","serviceDeskId":11,"kbLinkDomainURLs":["https://happinest.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":11,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"HIC","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlMjNlYzE4My1jOTAyLTRjYjMtOGZmZC02Zjg1ZTUxYWUyMjEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAxMSI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDc3OTU2NjEsIm5iZiI6MTc0Nzc5NDQ2MX0.S51WeNprzSnnVL3T7t3EMm39k22aBVn98vwZW7Mz15k","targetCollection":"upload-project-10011","endpointUrl":"https://api.media.atlassian.com","clientId":"e23ec183-c902-4cb3-8ffd-6f85e51ae221","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"reqCreate":{"id":41,"projectId":10011,"form":{"name":"Request a Communication","descriptionHtml":"","callToAction":"Request a Communication","intro":"<p>Submit a request or report a problem.</p>","instructions":"","icon":10492,"iconUrl":"https://happinest.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10492","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/11/create/41","requestValidateBaseUrl":"/servicedesk/customer/portal/11/validate/41","calendarParams":{"firstDay":0,"date":"2025-05-20T22:27:41-0400","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"fb86db94-8d4d-3a49-bad7-28241ca15dc3","appLinkName":"System Confluence","appLinkUrl":"https://happinest.atlassian.net/wiki","spaceKey":"HIC","spaceName":"Happinest Internal Communication","spaceUrl":"https://happinest.atlassian.net/wiki/spaces/HIC","isServer":false},"labels":[],"projectKey":"HIC","serviceDeskId":11,"kbLinkDomainURLs":["https://happinest.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlMjNlYzE4My1jOTAyLTRjYjMtOGZmZC02Zjg1ZTUxYWUyMjEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAxMSI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDc3OTU2NjEsIm5iZiI6MTc0Nzc5NDQ2MX0.S51WeNprzSnnVL3T7t3EMm39k22aBVn98vwZW7Mz15k","targetCollection":"upload-project-10011","endpointUrl":"https://api.media.atlassian.com","clientId":"e23ec183-c902-4cb3-8ffd-6f85e51ae221","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{"id":7726395524938297,"updated":"2025-03-10T20:45:30.889464434Z","publish":{"jira":{"submitOnCreate":true,"validateOnCreate":true},"portal":{"portalRequestTypeIds":[231,41],"submitOnCreate":true,"validateOnCreate":true}},"design":{"settings":{"templateId":7726395524938297,"name":"Communication Request Form","submit":{"lock":false,"pdf":false},"templateFormUuid":"b4bf1007-78f2-4496-aaf1-a80897f82980"},"layout":[{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":1},"layout":"default","localId":"74769c50-e2a7-4683-a9cc-9cbd71841360"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":18},"layout":"default","localId":"b0d80790-c489-422e-9653-f486a8773f4a"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":34},"layout":"default","localId":"0318653e-1acb-4822-90e9-4b7dd95f0c47"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":23},"layout":"default","localId":"f3befd1e-eb00-4b94-8d33-eed9bf09aaa8"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":28},"layout":"default","localId":"dbe0c2b8-d8cc-4aee-ae87-f798ec1191ba"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":29},"layout":"default","localId":"0665ca52-9ba8-4d20-8c6b-366a5c586af9"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":30},"layout":"default","localId":"8b6a4361-22d9-4552-9f6d-147c52788a16"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":31},"layout":"default","localId":"37a32e18-6ee7-4ad0-a567-30d0d3d3a2ee"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":33},"layout":"default","localId":"f4dd87fc-df5a-47a7-b7e3-bab67621b21d"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":39},"layout":"default","localId":"0d84933e-e8d0-4df0-ae35-da406dd73330"}}]},{"version":1,"type":"doc","content":[]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":2},"layout":"default","localId":"af2f0821-3558-4ba2-bf0e-f2a00a3de2d4"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":5},"layout":"default","localId":"93cac45b-8e4c-4995-aef9-9b44fff6b5d6"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":9},"layout":"default","localId":"14f8d315-70e6-41f3-97d2-42eca1bd5716"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":10},"layout":"default","localId":"ceeaa761-3ead-4c46-a731-d49d7cece359"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":36},"layout":"default","localId":"7d21ff17-bd94-450e-813a-699fcaaddf6c"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":12},"layout":"default","localId":"4242bd23-a39a-4668-a596-16dd005438d4"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":14},"layout":"default","localId":"4237f4b5-e404-4de5-a559-e1204ec22635"}},{"type":"paragraph","content":[]}]}],"conditions":{"37":{"t":"sh","i":{"co":{"cIds":{"10":["10209"]}}},"o":{"sIds":["5"]}},"38":{"t":"sh","i":{"co":{"cIds":{"33":["10606"]}}},"o":{"sIds":["2"]}},"21":{"t":"sh","i":{"co":{"cIds":{"18":["10599"]}}},"o":{"sIds":["1"]}}},"sections":{"4":{"conditions":[]},"5":{"conditions":["37"]},"2":{"conditions":["38","21"]},"3":{"conditions":[]},"6":{"conditions":[]},"1":{"conditions":["21"]}},"questions":{"34":{"type":"cd","label":"Who is recording?","description":"","validation":{"rq":true},"jiraField":"customfield_10319","questionKey":""},"12":{"type":"rt","label":"Email Body & Contents","description":"Please enter the primary contents of the message (ex: 5-10 key summary bullet points)","validation":{"rq":true},"jiraField":"customfield_10106","questionKey":""},"23":{"type":"tl","label":"Invitation Link to Webinar (If Available)","description":"","validation":{"rq":false},"jiraField":"customfield_10320","questionKey":""},"9":{"type":"da","label":"Date To Be Sent","description":"What date should this communication be sent?","validation":{"rq":true},"jiraField":"customfield_10103","questionKey":""},"33":{"type":"cm","label":"Upload to...","description":"(Check all that apply)","validation":{"rq":true},"jiraField":"customfield_10325","questionKey":""},"5":{"type":"ts","label":"Email Sender/Reply-To Address","description":"What email address should appear as the sender of this email?","validation":{"rq":true},"jiraField":"customfield_10100","questionKey":""},"10":{"type":"cd","label":"Target Audience","description":"Please select the desired receiving audience. If selecting a specific department or other, please supply that in the next field below","validation":{"rq":true},"jiraField":"customfield_10104","questionKey":""},"14":{"type":"at","label":"Files or Attachments to Include","description":"Please attach any relevant mockups, creative materials, or files you would like attached to this communication","validation":{"rq":false},"choices":[],"questionKey":""},"31":{"type":"rt","label":"Key Topics","description":"","validation":{"rq":true},"jiraField":"customfield_10324","questionKey":""},"2":{"type":"tl","label":"Subject","description":"Please enter the desired Subject Line of your communication request. ","validation":{"rq":true},"jiraField":"summary","questionKey":""},"18":{"type":"cd","label":"Type of Communication","description":"","validation":{"rq":true},"jiraField":"customfield_10318","questionKey":""},"30":{"type":"tl","label":"Purpose of Meeting/Recording","description":"If not available, write 'N/A'","validation":{"rq":true},"jiraField":"customfield_10323","questionKey":""},"29":{"type":"tl","label":"Recording Subject/Name","description":"","validation":{"rq":true},"jiraField":"customfield_10322","questionKey":""},"28":{"type":"da","label":"Recording Date","description":"","validation":{"rq":true},"jiraField":"customfield_10321","questionKey":""},"36":{"type":"tl","label":"If 'Other', State Audience","description":"If a department or other is selected above, please enter the specific audience here","validation":{"rq":true},"jiraField":"customfield_10109","questionKey":""},"1":{"type":"cd","label":"Brand","description":"Please select the related brand for this communication","validation":{"rq":true},"jiraField":"customfield_10054","questionKey":""},"39":{"type":"ts","label":"\"Other\" Upload Location","description":"If \"Other\" is selected, where else do you want your recording uploaded to?","validation":{"rq":true},"jiraField":"customfield_10326","questionKey":""}}},"uuid":"b4bf1007-78f2-4496-aaf1-a80897f82980"},"proforma":{"formExists":true,"formValid":true,"formTemplateData":{"id":7726395524938297,"updated":"2025-03-10T20:45:30.889464434Z","publish":{"jira":{"submitOnCreate":true,"validateOnCreate":true},"portal":{"portalRequestTypeIds":[231,41],"submitOnCreate":true,"validateOnCreate":true}},"design":{"settings":{"templateId":7726395524938297,"name":"Communication Request Form","submit":{"lock":false,"pdf":false},"templateFormUuid":"b4bf1007-78f2-4496-aaf1-a80897f82980"},"layout":[{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":1},"layout":"default","localId":"74769c50-e2a7-4683-a9cc-9cbd71841360"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":18},"layout":"default","localId":"b0d80790-c489-422e-9653-f486a8773f4a"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":34},"layout":"default","localId":"0318653e-1acb-4822-90e9-4b7dd95f0c47"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":23},"layout":"default","localId":"f3befd1e-eb00-4b94-8d33-eed9bf09aaa8"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":28},"layout":"default","localId":"dbe0c2b8-d8cc-4aee-ae87-f798ec1191ba"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":29},"layout":"default","localId":"0665ca52-9ba8-4d20-8c6b-366a5c586af9"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":30},"layout":"default","localId":"8b6a4361-22d9-4552-9f6d-147c52788a16"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":31},"layout":"default","localId":"37a32e18-6ee7-4ad0-a567-30d0d3d3a2ee"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":33},"layout":"default","localId":"f4dd87fc-df5a-47a7-b7e3-bab67621b21d"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":39},"layout":"default","localId":"0d84933e-e8d0-4df0-ae35-da406dd73330"}}]},{"version":1,"type":"doc","content":[]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":2},"layout":"default","localId":"af2f0821-3558-4ba2-bf0e-f2a00a3de2d4"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":5},"layout":"default","localId":"93cac45b-8e4c-4995-aef9-9b44fff6b5d6"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":9},"layout":"default","localId":"14f8d315-70e6-41f3-97d2-42eca1bd5716"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":10},"layout":"default","localId":"ceeaa761-3ead-4c46-a731-d49d7cece359"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":36},"layout":"default","localId":"7d21ff17-bd94-450e-813a-699fcaaddf6c"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":12},"layout":"default","localId":"4242bd23-a39a-4668-a596-16dd005438d4"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":14},"layout":"default","localId":"4237f4b5-e404-4de5-a559-e1204ec22635"}},{"type":"paragraph","content":[]}]}],"conditions":{"37":{"t":"sh","i":{"co":{"cIds":{"10":["10209"]}}},"o":{"sIds":["5"]}},"38":{"t":"sh","i":{"co":{"cIds":{"33":["10606"]}}},"o":{"sIds":["2"]}},"21":{"t":"sh","i":{"co":{"cIds":{"18":["10599"]}}},"o":{"sIds":["1"]}}},"sections":{"4":{"conditions":[]},"5":{"conditions":["37"]},"2":{"conditions":["38","21"]},"3":{"conditions":[]},"6":{"conditions":[]},"1":{"conditions":["21"]}},"questions":{"34":{"type":"cd","label":"Who is recording?","description":"","validation":{"rq":true},"jiraField":"customfield_10319","questionKey":""},"12":{"type":"rt","label":"Email Body & Contents","description":"Please enter the primary contents of the message (ex: 5-10 key summary bullet points)","validation":{"rq":true},"jiraField":"customfield_10106","questionKey":""},"23":{"type":"tl","label":"Invitation Link to Webinar (If Available)","description":"","validation":{"rq":false},"jiraField":"customfield_10320","questionKey":""},"9":{"type":"da","label":"Date To Be Sent","description":"What date should this communication be sent?","validation":{"rq":true},"jiraField":"customfield_10103","questionKey":""},"33":{"type":"cm","label":"Upload to...","description":"(Check all that apply)","validation":{"rq":true},"jiraField":"customfield_10325","questionKey":""},"5":{"type":"ts","label":"Email Sender/Reply-To Address","description":"What email address should appear as the sender of this email?","validation":{"rq":true},"jiraField":"customfield_10100","questionKey":""},"10":{"type":"cd","label":"Target Audience","description":"Please select the desired receiving audience. If selecting a specific department or other, please supply that in the next field below","validation":{"rq":true},"jiraField":"customfield_10104","questionKey":""},"14":{"type":"at","label":"Files or Attachments to Include","description":"Please attach any relevant mockups, creative materials, or files you would like attached to this communication","validation":{"rq":false},"choices":[],"questionKey":""},"31":{"type":"rt","label":"Key Topics","description":"","validation":{"rq":true},"jiraField":"customfield_10324","questionKey":""},"2":{"type":"tl","label":"Subject","description":"Please enter the desired Subject Line of your communication request. ","validation":{"rq":true},"jiraField":"summary","questionKey":""},"18":{"type":"cd","label":"Type of Communication","description":"","validation":{"rq":true},"jiraField":"customfield_10318","questionKey":""},"30":{"type":"tl","label":"Purpose of Meeting/Recording","description":"If not available, write 'N/A'","validation":{"rq":true},"jiraField":"customfield_10323","questionKey":""},"29":{"type":"tl","label":"Recording Subject/Name","description":"","validation":{"rq":true},"jiraField":"customfield_10322","questionKey":""},"28":{"type":"da","label":"Recording Date","description":"","validation":{"rq":true},"jiraField":"customfield_10321","questionKey":""},"36":{"type":"tl","label":"If 'Other', State Audience","description":"If a department or other is selected above, please enter the specific audience here","validation":{"rq":true},"jiraField":"customfield_10109","questionKey":""},"1":{"type":"cd","label":"Brand","description":"Please select the related brand for this communication","validation":{"rq":true},"jiraField":"customfield_10054","questionKey":""},"39":{"type":"ts","label":"\"Other\" Upload Location","description":"If \"Other\" is selected, where else do you want your recording uploaded to?","validation":{"rq":true},"jiraField":"customfield_10326","questionKey":""}}},"uuid":"b4bf1007-78f2-4496-aaf1-a80897f82980"},"linkedJiraFields":["summary","customfield_10054","customfield_10100","customfield_10320","customfield_10321","customfield_10322","customfield_10323","customfield_10103","customfield_10324","customfield_10104","customfield_10325","customfield_10106","customfield_10326","customfield_10318","customfield_10109","customfield_10319"]},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}